Shipping & Delivery
Updated:
Every Ljóma order is carefully prepared and shipped with attention to detail. Below you'll find information about processing times, delivery estimates, international shipments, and order tracking.
Order Processing
Once an order has been placed, our team begins preparing it for shipment.
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
During periods of high demand, processing times may be slightly longer.
Shipping Destinations
Ljóma currently ships to a growing number of countries worldwide.
Available shipping options and destinations will be displayed during checkout.
If your country is not currently available, we are continually expanding our shipping network and hope to offer service in additional regions soon.
Estimated Delivery Times
Delivery times vary depending on destination and shipping method.
Domestic Shipping
Estimated delivery:
3–5 business days
International Shipping
Estimated delivery:
5–14 business days
Please note that these are estimates and may vary due to customs processing, local carriers, weather conditions, or seasonal demand.
Tracking Information
As soon as your order ships, you will receive a shipping confirmation email containing:
Tracking number
Carrier information
Tracking link
Shipment updates
You can also visit our Order Tracking page to monitor your shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or local fees imposed by your country's authorities.
These charges are determined by local regulations and are the responsibility of the recipient unless otherwise stated during checkout.
Ljóma has no control over customs fees and cannot predict their amount.
Shipping Carriers
To ensure reliable delivery, Ljóma partners with trusted shipping providers.
Carrier selection may vary depending on:
Destination
Shipping method
Package size
Regional availability
Carrier details will be provided once your shipment has been dispatched.
Delivery Delays
While we strive to deliver every order as quickly as possible, delays may occasionally occur due to:
Customs inspections
Carrier disruptions
Severe weather
Public holidays
High seasonal demand
We appreciate your patience and understanding during these situations.
Incorrect Shipping Address
Please review your shipping information carefully before completing your order.
If an incorrect address was provided, contact us immediately.
Address changes may be possible before fulfillment begins but cannot always be guaranteed after shipment.
Missing or Lost Packages
If your shipment appears delayed or lost:
Check the latest tracking updates.
Contact the carrier directly.
Reach out to Ljóma support for assistance.
Our team will gladly help investigate the situation.
Sustainable Fulfillment
Every shipment reflects our commitment to thoughtful execution and customer experience.
We continuously evaluate our fulfillment processes and packaging choices to improve efficiency while maintaining a premium unboxing experience.
Need Help With Delivery?
Our support team is available to answer questions about shipping, tracking, and delivery.